Last updated: September 21, 2025
This Refund & Cancellation Policy outlines Influnexa’s procedures regarding refunds, cancellations, and related requests for services purchased through our website, https://influnexa.com/.
Cancellation Policy
You may request to cancel an order under the following conditions:
- Orders that have not yet been started by our system or service providers can be cancelled.
- Orders that are already in progress, completed, or partially delivered cannot be cancelled.
- To cancel an eligible order, contact our support team through our contact page.
Refund Policy
Refunds may be issued in the following situations:
- If a service was not delivered due to technical issues or failure on our side or the service provider’s side.
- If the service delivered is significantly different from what was purchased.
- Refund requests must be submitted within 48 Hours of order completion.
- Partial refunds may be issued if only part of the service fails to deliver.
Refunds are processed using the same payment method used for the original purchase. Processing time may vary depending on your bank or payment provider.
Non-Refundable Situations
- Completed services that were delivered correctly according to the order details.
- Orders cancelled after the service has started or fully delivered.
- Changes of mind or incorrect orders provided by the customer (wrong link, username, or package selection).
How to Request a Refund
- Contact our support team via our contact page with your order details.
- Provide your order ID, date of purchase, and reason for refund request.
- Our team will review your request and respond within 24–48 hours.
- If approved, your refund will be processed within 5–7 business days depending on your payment method.
Contact Us
If you have any questions regarding our Refund & Cancellation Policy, You can contact us:
By visiting this page on our website: https://influnexa.com/contact
